seatcraft-legal

SeatCraft Support

Support page for SeatCraft: Seating Chart Maker.

Please send questions and bug reports to the address above. We normally reply within two or three business days, in English or Japanese. For a bug report, it helps a great deal if you include your device, your OS version and the app version (shown at the bottom of the Settings screen).


Frequently asked questions

How much can I do for free?

Up to 20 participants, every feature is free — layouts, tags, pairs to keep apart, automatic seating, PDF export and name cards, with nothing held back. For a roster of 21 or more, there is a single in-app purchase; the price is shown in the app and on your store page. There is no subscription and no advertising.

I bought the full version but the app still says free / I changed devices

Tap “Restore purchase” on the purchase screen in the app. You need to be signed in with the same Apple ID (App Store) or Google account (Google Play) that made the purchase. If it still will not restore, please contact us with your receipt.

Where is my data stored? Is it sent anywhere?

It is stored only in a database on your device, and nothing is ever sent anywhere. SeatCraft has no server, and every feature works offline. Nobody else — the developer included — can see your rosters. See the privacy policy for the details.

How do I move my data to a new device?

Export a JSON file from Backup on the Settings screen, and import it from the same screen on the new device. Where you keep the exported file (cloud storage, an email attachment, and so on) is up to you.

Note that uninstalling the app deletes the data on that device. Please take a backup of any roster you want to keep.

The app says it cannot generate a seating chart

This appears when the rules that must be kept absolutely — pairs to keep apart, pinned seats — cannot all hold at once. When it happens, the app shows you which pair or which pinned seat is in the way. Remove one of the rules it lists, or add more seats, and it will generate.

It says there are not enough seats

A chart cannot be generated when there are fewer seats than participants. Increase the rows and columns (or the number of tables and the seats per table) in the layout, or mark the people who are not coming as away. If you have seats left over instead, tap a seat to mark it empty.

The printed chart looks left-right reversed

Seating charts are drawn as the people sitting down see the room, so that a chart you post on the wall or hand out can be read as it is. The front of the room — the teacher’s desk or the host — is shown by a marker in the figure.

If you stand at the front and hold the paper in front of you, left and right look swapped; turn the paper 180° and they line up (the text is then upside down). The chart on screen uses the same orientation, so a chart on the projector and a chart on paper never disagree.

The text is too small when I print

In PDF export, choose A3 (or Tabloid), or use 2-page or 4-page splitting, which spreads one seating chart over several sheets at a larger size.

Why can’t I set “group together” and “spread apart” on the same tag?

A tag can be set to group together, spread apart, or neither — only one of the three. Both at once cannot be satisfied, so the app keeps them exclusive. If you need the two behaviors, split the tag in two.

Requests and bug reports

Please write to ozaki@shikumill.com. Feature requests are read and considered for future updates.


Shikumill LLC (corporate number 7120003031759) / Osaka Ekimae Dai-3 Bldg. 29F, 1-1-3 Umeda, Kita-ku, Osaka, Japan